At DREAM'S REAL GLOBAL LIFE PVT LTD , we strive to provide complete satisfaction to our members with both products and services. However, in the rare case where a product is received in a damaged or defective condition, it may be returned within 7 days of delivery for a replacement or exchange. The product must be unused, in its original condition, and accompanied by valid proof of purchase. Please note that our investment packages and activation fees are strictly non-refundable once activated, as they are directly linked to the earning and reward system of DREAM'S REAL GLOBAL LIFE PVT LTD . Replacements will only be applicable in genuine cases where the defect or damage is verified by our support team. We reserve the right to reject returns that do not comply with our policy. Our aim is to ensure fairness and transparency while protecting the interests of all members.